About Nicola Payne Creations
Our Story
We create affordable jewellery for every style and occasion using polymer clay, resin, charms and trinkets. Handmade with love.
Featured Products
Explore the elegance of Nicola Payne Creations
What Our Customers Say
Keep in Touch
Be the first to hear about upcoming sales, popular jewellery trends, and new arrivals.
Contact Us
Craft Fairs
We love our customers, so feel free to visit us at Craft Fairs across Essex. Our next Fair is the Thorpe Hall School fair on Sunday 22nd June. Hope to see you there!
Nicola Payne Creations
Trinity Road, Southend on Sea, Essex. SS2 4HJ.
Hours
Open today | 09:00 – 17:00 |
Return and Refund Policy
We offer a 14 day returns policy on items that are unused, undamaged and in their original packaging.
Regretfully we are unable to offer returns on earrings for hygiene reasons.
We only offer refunds, no exchanges. Refunds apply to full price items only (we are unable to offer refunds on sale items).
When returning an item, you will be responsible for your own shipping costs. Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund. If you do need to return an item, please email nicola@nicolapaynecreations.co.uk to start the returns process. Once your item has been received and checked, we will contact you by email and process the refund within 5 working days. Refunds are back to the original payment method.
In the unlikely event your items arrive damaged or incorrect, or if you have any other issues with your order, please email nicola@nicolapaynecreations.co.uk and we will do our best to resolve the issue for you.